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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Hawley

July 29, 2025

5  out of  5
rating by David Hawley
"Jason was great to deal with. He was very responsive and took the time to make sure all my questions were answered. He worked with me to build a policy that worked for me. Highly recommended."
We responded:
"Thank you, David, for your feedback! It's great to hear that Jason was responsive and attentive to your needs. We appreciate your recommendation and look forward to continuing to serve you."
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Kevin Banks

July 24, 2025

5  out of  5
rating by Kevin Banks
"Fantastic State Farm Agency. Their teams was very professional and accommodating to get a new renters policy created. Can’t thank them enough!!"
We responded:
"Thank you for taking the time to leave such a wonderful review! We’re lucky to have customers like you and are always here whenever you need us! "
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Gladie Lalonde

July 23, 2025

5  out of  5
rating by Gladie Lalonde
"Basil Nola & Gladie Basil went to the office to get help with his auto policy & Lauren was very helpful & friendly. Very good service at Steven Brooksher Insurance and Financial Services"
We responded:
"Thank you, Gladie, for your review. We're glad to hear that Lauren was able to assist Basil with his auto policy and that you received very good service. We appreciate your feedback and look forward to serving you again. "
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Rebecca Jopling

July 23, 2025

5  out of  5
rating by Rebecca Jopling
"Jason H was very responsive and professional in helping me change life insurance policies. He was thorough and made sure each step was taken care of throughout the process."
We responded:
"Thank you, Rebecca, for your feedback! It's great to hear that Jason was able to assist you effectively with your life insurance policy changes. We appreciate your trust in our team. "
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Branson Leonard

July 21, 2025

5  out of  5
rating by Branson Leonard
"This State Farm Agency has been very helpful and responsive for all of my home and auto requests. They have always resolved my issues as well as refer policy updates that improve my pricing and coverages."
We responded:
"Thank you, Branson, for your feedback. We're glad to hear that our team has been helpful and responsive to your needs. Your trust in us is greatly appreciated."
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Eric T

July 19, 2025

5  out of  5
rating by Eric T
"Drury was helpful fixing an issue with the odometer app."
We responded:
"Thank you, Eric, for your feedback! It's great to hear that Drury was able to assist you with the odometer app issue. If you need any more help, feel free to reach out."
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An G

July 18, 2025

5  out of  5
rating by An G
"Got a fast quote for my home and auto insurance and Aiden was very helpful"
We responded:
"Thank you, An, for your feedback! It's great to hear that Aiden was able to assist you quickly with your home and auto insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Dillon Eymard

July 18, 2025

5  out of  5
rating by Dillon Eymard
"My agent, Drury, was extremely helpful in helping me figure out billing and other questions that I had. He listened to my concerns and explained details clearly and precisely. This agent cared about my dilemma and found answers quickly. All agents should aspire to be like Drury."
We responded:
"Thank you, Dillon, for your feedback. It's great to hear that Drury was able to assist you effectively with your billing questions and concerns. We appreciate your support and look forward to continuing to serve you."
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Mauricio Ardon

July 15, 2025

5  out of  5
rating by Mauricio Ardon
"Excelente servicio y siempre muy amables"
We responded:
"Gracias, Mauricio, por tus amables palabras y por confiar en nosotros. Nos alegra saber que has recibido un excelente servicio. Estamos aquí para ayudarte con lo que necesites."
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Brandon McIntyre

July 10, 2025

5  out of  5
rating by Brandon McIntyre
"Aiden was very helpful with explaining everything we discussed, he was patient and listened when I talked. I think he is a very good representative of State Farm and I think other state farm employees should strive to have the social skills he has"
We responded:
"Thank you, Brandon, for your feedback. It's great to hear that Aiden was able to assist you effectively and that his approach made a positive impact. We appreciate your support and look forward to continuing to serve you."
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Elsy Munoz

July 9, 2025

5  out of  5
rating by Elsy Munoz
"Sonia was great, she helps me w all my questions, very helpful."
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Janice Parkerson

July 7, 2025

5  out of  5
rating by Janice Parkerson
"The staff assisted me with my policy in a very courteous and professional manner. Thanks again for your help."
We responded:
"Thank you, Janice, for your feedback! We're glad to hear that our staff was able to assist you with your policy in a courteous and professional manner. If you need any further assistance, feel free to reach out."
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Dione

July 3, 2025

5  out of  5
rating by Dione
"The gentleman was very helpful took his time to let me know what was what even call me back the next day when I need him to call me back so I can make a payment kudos to him"
We responded:
"You’re the best, Dione! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us."
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Angie Walker

July 2, 2025

5  out of  5
rating by Angie Walker
"Your service was very helpful and appreciated and thank you for your assistance and time to help me out with my insurance you have been very patient and very concsiderd toward me and I Thank You Have A Blessed Day"
We responded:
"Thank you, Angie, for your thoughtful review. It's great to hear that you found our service helpful and that we could assist you with your insurance needs. Your trust and support are truly appreciated!"
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Lifeas Buddie

May 20, 2025

5  out of  5
rating by Lifeas Buddie
"Get place to get great insight on your insurance plan they were very knowledgeable and help me save a lot of money Thank You Again."
We responded:
"Thank you so much for your awesome review! We're thrilled to hear about your experience with our agency and we appreciate your trust in us for your insurance needs! "
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Angela Lakvold

January 30, 2025

5  out of  5
rating by Angela Lakvold
"Great full service insurance company. Awesome customer service!"
We responded:
"Thank you so much for the five-star review Angela. We are glad your experience has been positive and we appreciate your support. "
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Afif Tan

December 16, 2024

5  out of  5
rating by Afif Tan
"Sonia has been quick and helpful to accommodate my requests!"
We responded:
"Thank you for recognizing Sonia and our team for their responsiveness to you as a customer. We appreciate you Afif! "
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Ray The Singer

November 25, 2024

5  out of  5
rating by Ray The Singer
"I want to express my deepest gratitude for your incredible support Mr. William in helping me secure life insurance and getting my policy approved. Your patience and dedication throughout the process did not go unnoticed, and I truly appreciate the care you put into ensuring everything was handled smoothly. Keep doing what you’re doing because you genuinely make a difference in people’s lives. Thank you so much! Sincerely, Raylen Alexander"
We responded:
"Thank you so much for your heartfelt message, Raylen! We’re thrilled to hear about your positive experience with Mr. William. His patience, dedication, and genuine care are what set him apart, and it means the world to us that you felt supported throughout the process. We'll be sure to share your kind words with him—it will make his day! Thank you for trusting us with such an important decision, and we’re here whenever you need us. Sincerely, The Team at Steven Brooksher Jr- State Farm Insurance Agent! "
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louis johnson

October 25, 2024

5  out of  5
rating by louis johnson
"It was great doing fantastic business with you"
We responded:
"Hey Louis! Thank you so much for the great 5 star review! Brandon Simon was happy to help you with your auto insurance. Please don't hesitate to call us if you need anything. Welcome to the Agency! - Steven"
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Gabrielle Leslie

September 30, 2024

5  out of  5
rating by Gabrielle Leslie
"Sonia at this location helped me so much, as I needed to do a quick change on my insurance before a deadline from my complex, and she called and got me the information as needed. They are great here"
We responded:
"Reviews like this overjoy us, Gabrielle! Sonia is a wonderful member of our team, and we’re glad she was able to assist you with setting up your renters insurance policy. Thank you for sharing your experience with our office."
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Karen Connolly

September 25, 2024

5  out of  5
rating by Karen Connolly
"Great service!"
We responded:
"Karen, thank you for the kind review! We strive to provide great service when it comes to your insurance needs! "
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Olga Fernandez-Kim

August 22, 2024

5  out of  5
rating by Olga Fernandez-Kim
"Since I recieved a text from my insurance (State Farm) about setting a meeting to discuss the premium increase, I was a bit nervous when I met the agent, Mr. Jeff Danielson. I expressed my concern about how high the new premium might be since I wasn't happy about paying more. Mr. Jeff greeted me politely, even offering a beverage, and then walked me through my account on a large TV screen, showing that one of my autos had increased by a certain amount. He explained everything clearly and answered all my questions patiently, even when I interrupted. Although I wasn't thrilled about the higher premium, he reassured me that we're in a good position, which made me feel relieved and satisfied."
We responded:
"Thank you for sharing your experience with us! We understand that premium increases can be concerning, and we’re glad to hear that Mr. Jeff Danielson was able to address your concerns in a clear and patient manner. It’s great to know that Jeff’s approach helped you feel more comfortable and informed about your policy. We always strive to ensure our customers understand their coverage and feel confident in their decisions. If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your trust in us and look forward to continuing to serve you!"
Profile photo of Yismel Cabrero Del Toro

Yismel Cabrero Del Toro

July 29, 2024

5  out of  5
rating by Yismel Cabrero Del Toro
"Quiero agradecer a Sonia fiallos por ayúdarme a remplazar mi auto y el buen servicio y excelente trabajo laboral también a la señorita lery Lopez por su buena atención y al estar al pendiente del cliente gracias por todo"
We responded:
"Thank you for sharing your wonderful experience! We're delighted to hear that Sonia Fiallos was able to help you replace your car and provided excellent service. Additionally, we're pleased to know that Lery Lopez's attentive customer service made a positive impact. We appreciate your kind words and your trust in our team. If you need any further assistance, please don't hesitate to reach out. Gracias por compartir su maravillosa experiencia! Nos alegra saber que Sonia Fiallos pudo ayudarle a reemplazar su auto y brindó un excelente servicio. Además, nos complace saber que la atención al cliente de Lery Lopez tuvo un impacto positivo. Agradecemos sus amables palabras y su confianza en nuestro equipo. Si necesita más asistencia, no dude en comunicarse con nosotros."
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Kayla Kennon

June 13, 2024

1  out of  5
rating by Kayla Kennon
"Been trying to get an insurance quote for the past 3 days. Im told i would get a call back and then dont hear anything back at all. The second day i had to ask for a new agent bc the first one didnt understand the part where i said i needed a quote asap. Then today i was told that the second agent would call me back shortly.. hours later still nothing so then i have to call back again and again and now all of a sudden the first agent was helping me again instead of the second and once we got far enough, the agent wasnt even experienced enough on the insurance that i needed and he knew that 2 days ago when i initially called so my time has been wasted over the past 3 days trying to get a quote when i would have had one the same day at any other state farm. Then im told i was gonna get a call back after the experienced agent got out of a meeting and still nothing! I wont even consider this place again in the future for any of my businesses or vehicles. Zero urgency, zero communication."
We responded:
"Thank you for your feedback, and I apologize for the inconvenience you've experienced. This is not the level of service we strive to provide. Your concerns are important to us, and we will address this issue promptly.   Thank you for bringing this to our attention."
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Michael Jones

June 7, 2024

5  out of  5
rating by Michael Jones
"Everyone in this office had a sincere smile on their face. And they laughed during my visit. The agent, Jeff Danielson, delivered the highest quality service I have experienced from an insurance professional (I am 74 and have dealt with many)!! He educated me on important risks, legal issues and policy benefits/weaknesses which protect ME, as no other agent ever has. I highly recommend him. Lery Lopez who greeted me when I entered made me i feel at home right away, with a big smile on her face. Dealing with these people not only will brighten you day, but provide you Highly rated protection that meets your needs, not theirs. Michael Jones, PhD retired Professor of Marketing"
We responded:
"Thank you, Dr. Jones, for such a detailed and heartwarming review! We're thrilled to hear about your positive experience with Jeff Danielson and our team. It's wonderful to know that Jeff's expertise and dedication made such a significant impact on you. We strive to educate our clients thoroughly and provide them with the best possible service tailored to their needs. Lery Lopez and the rest of our team are committed to creating a welcoming environment, and we're glad you felt at home. Your high recommendation means a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you again for your kind words and for sharing your experience! - Steve Brooksher -State Farm Team"